1. Returns
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Customers may request a return within 3 business days of receiving the product.
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To be eligible for a return, items must be unused, in original condition, and in the original packaging.
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Certain items (such as customized or perishable products) may not be eligible for returns unless damaged or defective upon delivery.
2. Return Process
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To initiate a return, please contact us at [email protected] with your order details and reason for return.
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Once approved, we will provide instructions for returning the product.
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Customers are responsible for ensuring the product is securely packaged to avoid damage during return transit.
3. Refunds
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Refunds are processed only through online payment methods (e.g., bank transfer, UPI, or other approved channels).
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Once the returned product is received and inspected, refunds will be initiated within 24 hours.
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Depending on your bank or payment provider, it may take additional time for the amount to reflect in your account.
4. Non-Refundable Items
The following are not eligible for refunds unless defective or damaged:
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Customized or personalized products
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Gift cards or promotional items
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Items marked “Final Sale”
5. Exchanges
At this time, we do not offer direct exchanges. Customers may return eligible items and place a new order separately.
6. Contact Us
For all return and refund inquiries, please reach out to us at:
📧 Email: [email protected]